Skol – Customer Experience

Skol – Customer Experience

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  • Customer and Digital Experience Touchpoint Analyis
  • Customer Self service/Empowerment
  • Customer Loyalty/Advocacy/Lifetime Value
  • mCommerce and eCommerce
  • Cross-channel Planning
  • Gamification
  • Advocacy Panels/Testing
Polaris – Business Growth Strategies

Polaris – Business Growth Strategies

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  • Customer Research
  • Business and Competitive Intelligence
  • Vision/Mission/Goals Development
  • Core Competencies Audit
  • Opportunity/Threat Assessment
  • Future Portfolio Planning
  • Market Quantification and Forecasting

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